Live editing issue

[yingfuli]

Hi,

When I’m live editing in Pro something annoying happens: when I am editing and the cursor moves just a pixel outside the green text area I can’t get back in that text area for live editing. I have to save and refresh the page for that. I’m sure this is not how this feature was designed so please advise as to what causes this.

Thanks!

[basanta]

Hi There,

Thanks for writing in!

As we don’t have access to your website admin, can’t confirm what exactly happening there.
I would like to suggest you a few things, which may help you to fix the issue.

Please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
5. Remove custom CSS, Javascript and templates.
6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
   define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
   define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
   In case the issue persists, would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

• Link to your site
• WordPress Admin username / password
  All the best!