License Validation - Nothing happens

Support
#1

Hello, I paste the license code but nothing happens when I hit enter.

#2

Hello Mariarise,

Thanks for asking. :slight_smile:

Please try out following solutions and see if you are able to validate.

  1. Please make sure that you are using latest version of X Theme (6.3.3) and Cornerstone (3.3.8).
  2. Please take a look at the solution mentioned in following article:

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

Hey There,

I’ve validated the website for you. One of the plugins was preventing the JavaScript from executing so I had to disable the plugins validate the theme and then reenabling them. Let me know if you have any additional questions.

#4

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