License updates

I have had a website under development for some time but I cannot seem to get the license to apply properly. The page goes blank and freezes, I applies licenses successfully to other sites but this is unsuccessful.

Hi Barry,

Please try the following:

#1 Temporarily disable all the plugins then try validating the site.

#2 If the issue persists, try to have the PHP memory limit of your site increased.

To do this, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

Here is a details article about the PHP Memory Limit that is in our Knowledge Base:

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

If you are still having an issue, please provide us with the admin details of your site in a Secure Note so that we can check this further.

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