I saved a page layout as a template but when I tried to load the template on anohter page it fails. I deactivated all the plugins and it still doesn’t work.
Hi @alex5252,
Thank you for reaching out to us. I checked your setup and I see you’re using an old version of Pro, please update Pro to the latest version first and see if this resolves the issue. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site. If you find anything to be out of date, you can review our update guide.
If this doesn’t help then please check for the following as well:
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Clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.
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Keep all the third party plugins deactivated while testing.
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Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).
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Reset your htaccess file by renaming it to
.htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button. -
Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php (please see https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935)
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Let us know how this goes!
thank you. updated the theme and it works now.
You are most welcome. 
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