Key doesn't work

Support
#1

I’ve purchased your key, entered it in the appropriate place in Wordpress, and it jumps to a blank white screen. And, of course, you have no support phone number. Of course.

#2

Hi David,

Thanks for reaching out.

Sorry to hear you’re having this issue but please check this related thread https://theme.co/apex/forum/t/x-cannot-not-validate-shows-blank-white-page/35175

And please provide the site’s URL and admin login credentials in the secure note and we’ll do further checking.

Thanks!

#3

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