Issues with upgrading the theme from 5.0.3 to 6.5.4

Hi there,

We’ve having some issues with upgrading the theme on our client’s website: https://wadsa.org.au.

After the upgrade, the website layout seems to be broken and certain Visual Composer element (X’s custom elements/shortcode) seems to be missing.

Therefore, we were wondering if there’s a quick way to retain those VC element after the upgrade?

Look forward to hearing from you.
Thanks.

Hey Glide,

When updating X, kindly also make sure to update Cornerstone and Visual Composer to the latest supported version. Here is a link for a details information on how to do an update:

Please remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors or any unexpected display issue on the site.

Once you have updated visual composer, please make sure you have to toggle on the X legacy integration (make sure not to edit and save anything if the integration is still inactive, else visual composer will automatically wrap them with text shortcodes).

Hope this helps.

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