Issue with Pro 3.0.2 v Yoast 12.1

[Francisgooner]

Hi there,

I have a bit of an issue with the display (mobile only) of my site (PRO 3.0.2) when Yoast 12.1 plug-in is activated —> white border appears on the right handside of the site when plug in is activated.

I have a few other sites running on PRO 3.0.2 with Yoast 12.1 installed which are working fine so I’m not sure where the problem is.

Could someone point me to the right direction ?

Thank you

[nabeel]

Hi @Francisgooner,

I tried to check your site but it’s under construction at the moment, there could be a conflict with another plugin or script when Yoast is active, try checking for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

3. Test for a plugin conflict. You can do this by deactivating all third party plugins except for the Yoast plugin, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

4. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks.