Unfortunately, a black background has replaced my video content on the above browsers? Why is that? Pls can you advise? I am running on the latest version on WordPress and X.
Hey @Imax_Design,
Thanks for writing in. I checked the site you’ve assigned for you license and there’s an issue.
Regretfully, we could not answer your question based only on a short description. Please follow the guideline or how to use our support system efficiently in our How to Get Support article at https://theme.co/apex/forum/t/how-to-get-support/288
Please also give us the exact URL where you’re having this issue. If you’re working locally or offline, please at least give us the exact steps for us to replicate this issue. It’s best to have an online staging site though.
Thanks.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.