Inquiring about refund request

Support
#1

Hello, I am checking about the refund request I submitted several days ago. Received the refund for upgrade to Pro but nothing yet for the X purchase.

#2

Hi Paul,

Regretfully, we have no control over that, Envato/ThemeForest handles all requests related to X since we sell our product through their marketplace. You can learn more about their refund process here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thanks,

#4

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