Images uploads not saving in Cornerstone

[tcgsite19]

Image uploads stopped saving in Cornerstone after theme update. I’m running 6.5.5 version. Anyone experienced this issue? Thanks!

[thai]

Hi @mengchenmike,

Can you confirm that you Cornerstone plugin & WordPress core are up-to-date as well?

https://theme.co/changelog/

Please also try with the troubleshooting steps:

1. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
2. Remove custom CSS and Javascript from the options or Child Theme and test the case.
3. Switch to the parent theme to check if the issue persists.
4. Turn off all the cache plugins.
5. Make sure that you’re running at least PHP v5.6.x or later to avoid any WordPress related incompatibility issues. If you’re not sure what your server configurations and settings are, install a plugin like WP-Serverinfo (https://wordpress.org/plugins/wp-serverinfo/) and check your server info by head over to Dashboard -> WP Serverinfo area.
6. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.