Icons are visible in "preview" but do not display in live site

[Cookiemobsta]

Hi Themeco team! I recently noticed that the icons on my website were not displaying. I have not made any changes to content recently other than updating Wordpress and plugins.

You can see an example at http://www.improveyoursocialskills.com/learn-social-skills. There should be an icon underneath each section (ie, underneath manifesto should be an icon of a flag) but none are displaying. I am using the x_icon shortcode.

When I go into the Wordpress editor and preview page, the icons display correctly. However, I do not see them on the live site. I have cleared my cache, disabled cloudflare and changed browsers and nothing helps.

Can you help me bring my icons back? Thanks so much!

[christopher]

Hi Daniel,

It seems that the update did not went smoothly as when I check the website there is a missing Font Awesome font file which is responsible for the icons. The error code is 404 which shows there is no font file in the address below:

http://www.improveyoursocialskills.com/wp-content/themes/x/framework/fonts/font_awesome/fontawesome-webfont.ttf

I suggest that you once again update the theme manually following the manual section of this article below.

Thank you.

[Cookiemobsta]

Hi Chris,

Thanks for your response. I updated the X theme but the issue persisted. However, your suggestion sent me on the right track, and I was able to identify that the problem was with my caching plugin’s CSS minification feature. I have disabled that feature and all is now well! Thank you,

Dan

[friech]

We are gratified that we’re able to help you with this,

Cheers!