Hello. I am working on my website, adding images, changing text, and added a dropdown menu on the main header menu. I have saved my work, I have updated all plug-ins and themes, I deleted all cookies, etc and I still cannot see any changes that I have done, reflected on the website when I visit it through an “incognito window”. Please help. Don’t know what is wrong - I am a sort of beginner in Wordpress, and I really want my site to start working properly! Thank you.
Hello There,
Please follow up the steps below:
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Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
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Go to X > Settings and click on the Clear Style Cache button.
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If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode:
https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1 -
Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thank you.
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