I cannot see the demo site templates in the launch design cloud

Hello

I cannot see the demo site templates in the launch design cloud.

I am using Xtheme version 7.1.2

What should I do to install a demo theme?

Thank you

Hey Georgia,

When you visit the Design Cloud (Launch Design Cloud), you are presented with “All” Design Cloud Templates not just the Sites. If you wish to see all Sites, click on the Sites link in the Navigation.

Next, click on the Install button to install a Site Template.

If you mean the Design Cloud is blank, please go to X > Status and click the Copy Details button and post it in your next reply. But before that, please do the following first.

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Thanks.

Hi,

I added the code in wp-config.php & checked all the things that you mentioned but still the the Design Cloud is blank.

Please find below the details of X status:

Site

Site URL - https://pharmakeiokonstantakou.gr
Home URL - http://pharmakeiokonstantakou.gr

WordPress Environment

Version - 5.3.1
Debug is on - No
Language - el
Is Multisite - No
Memory Limit - 40M

Web Server Configuration

Software - LiteSpeed
PHP Version - 7.3.12
MySQL Version - 10.2.30-MariaDB

PHP Configuration

Post Max Size - 64M
Time Limit - 60s
Max Upload Size - 64M

Active Theme

Name - X
Version - 7.1.2
Folder - //var/www/vhosts/pharmakeiokonstantakou.gr/httpdocs/wp-content/themes/x/
Cornerstone Status - Enabled
Cornerstone Version - 4.0.4

Active Plugins

  • AJAX Search for WooCommerce 1.6.0
  • Contact Form 7 5.1.6
  • Cornerstone 4.0.4
  • Loco Translate 2.3.0
  • Mailchimp for WooCommerce 2.3
  • Modern Events Calendar 4.5.1
  • My Custom Functions 4.40
  • Slider Revolution 5.4.8.3
  • Shortcode Menu 3.2
  • Snippet 2.1.0
  • WooCommerce Admin 0.23.1
  • WooCommerce Menu Cart 2.7.6
  • WooCommerce Services 1.22.1
  • WooCommerce 3.8.1
  • Yoast SEO 12.6.2

CDN

Click this button to check what CDN this site is using. - Check CDN

Hello Georgia,

The code you have added does not take effect. You PHP memory limit is still 40M.

I also noticed that though you have X 7.1.2, your Cornerstone version is still using 4.0.4. Please have it updated to Cornerstone 4.1.2.

After doing the updates, always remember to clear all caches and regenerate the minified JS and CSS files (especially if you are using Autoptimize, WP Rocket, WP SuperCache or W3 Total Cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Kindly let us know how it goes.

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