How to edit the backend of pages built with Cornerstone?

Support
#1

Hello,

I am trying to edit the backend of a page in wordpress but when I select the “text” editor tab instead of the “Cornerstone” tab, I receive the following message:

“Hold up! You’re welcome to make changes to the content. However, these will not be reflected in Cornerstone. If you edit the page in Cornerstone again, any changes made here will be overwritten. Do you wish to continue?”

How can I edit the code in the backend and also in cornerstone later? I tried adding the Classic Code Snippet element to my home page and adding my code there. It shows up in Cornerstone builder but does not show up in the live view.

#2

Hello Lauren,

Thanks for asking. :slight_smile:

Please note that the Cornerstone content can’t and should not be edited outside Cornerstone builder as the content will get corrupted.

Regarding the changes not getting shown in the live view, please try out following solution and let us know the outcome:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  4. Remove custom CSS and Javascript from the options or Child Theme and test the case.
  5. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  6. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.