Homepage Social Media icons Disappeared

hi

I just upgraded to the latest Cornerstone and I now find that my social media icons, The Social Links, which normally live on the right of the signup form, are all missing. The code is located in a widget Footer 3. Here is the code which has worked well for ages:

<hr class="x-gap cs-hide-md cs-hide-sm cs-hide-xs" style="margin: 97px 0 0 0;"> <a href="https://www.facebook.com/feastthailand/" class="the-social-links tsl-rounded tsl-32 tsl-default tsl-facebook" target="_blank" alt="Facebook" title="Facebook"><i class="fa fa-facebook"></i></a>&nbsp;<a href="https://www.instagram.com/feastthailand/" class="the-social-links tsl-rounded tsl-32 tsl-default tsl-instagram" target="_blank" alt="Instagram" title="Instagram"><i class="fa fa-instagram"></i></a>&nbsp;<a href="https://www.pinterest.com/feastthailand/" class="the-social-links tsl-rounded tsl-32 tsl-default tsl-pinterest" target="_blank" alt="Pinterest" title="Pinterest"><i class="fa fa-pinterest"></i></a>&nbsp;<a href="https://twitter.com/feastthailand/" class="the-social-links tsl-rounded tsl-32 tsl-default tsl-twitter" target="_blank" alt="Twitter" title="Twitter"><i class="fa fa-twitter"></i></a>&nbsp;<a href="https://plus.google.com/+Feastthailand/" class="the-social-links tsl-rounded tsl-32 tsl-default tsl-google-plus" target="_blank" alt="Google+" title="Google+"><i class="fa fa-google-plus"></i></a>&nbsp;<a href="https://www.youtube.com/feastthailand/" class="the-social-links tsl-rounded tsl-32 tsl-default tsl-youtube" target="_blank" alt="YouTube" title="YouTube"><i class="fa fa-youtube"></i></a>&nbsp;<a href="https://www.tripadvisor.com/Attraction_Review-g297922-d11435098-Reviews-Feast_Thailand_Food_Tours-Hua_Hin_Prachuap_Khiri_Khan_Province.html" class="the-social-links tsl-rounded tsl-32 tsl-default tsl-tripadviser" target="_blank" alt="TripAdvisor" title="TripAdvisor"><i class="fa fa-tripadvisor" aria-hidden="true"></i></a>

The URL is feastthailand.com and you will see the blank boxes beside the signup form.

Any suggestions as to why this has stopped working now?

Regards

Hi There,

I can see you have updated the cornerstone but not the theme. Please update the theme to fix the possible errors in the site.
Before updating the site please take a backup.
Please check the update guid.

Hope this helps!

Thanks

Hi Basanta

Thanks so much for your reply, but that may not really a solution for me. I have held off updating X for a long time for a reason, as there have been a multitude of people posting problems when upgrading both X and Pro. If I run into similar issues, it will take ages to resolve. This is the only thing not working, so to upgrade and possibly have to spend ages going through each and every issue through this forum possibly outweighs the possible benefit of the upgrade. I tried utilising the Custom HTML widget instead of just the text widget, but it made no difference.

Is there possibly something with the supplied code not working now, or is it still valid?

Is there any reason an upgrade to CS would have caused this behaviour, as the code for TSL was supplied by one of your staff last year?

If there is no other way, I will; do the upgrade, but for me it was, “if it ain’t broke…!” So I have avoided it

Basanta, can you also tell me what the Classic vs Standard Elements are? What I mean is, Text element vs Classic text Element. I looked through the KB and could only find a small amount of info on elements and no mention of the difference

cheers

Hi,

Please note that you cannot update Cornerstone and not update your theme as the latest version of Cornerstone is not compatible with old version of the theme. These two should be updated simultaneously.
So you have two options it’s either you update your theme or rollback cornerstone to older version.
I strongly suggest that you update your theme.

With regards to classic and v2 elements you can find that information in our changelog.

https://theme.co/changelog/#theme-x-5-2-0

Thanks

hi Paul

Thanks so much for the reply

I have now upgraded to the latest version of X, yet the TSL issue remains.

Any suggestions?

Thanks again

Hey There,

The issue is coming from The Social Links plugin. Please make sure that this plugin is up to date.
Meanwhile, to temporarily resolve your issue, please add the following CSS code in the X > Theme Options > Global CSS (http://prntscr.com/evui3r)

a.the-social-links i {
    font: normal normal normal 14px/1 FontAwesome;
}

Hope this helps. Kindly let us know.

hi Ruel

Thanks so much for your reply

TSL actually is the latest version, 1.3.1, so not sure how it is causing grief. Your workaround at least got back the standard versions of the icons, so thanks very much. Any thoughts as to how the issue is resolved properly, though?

Regards

Hi There,

I have check and notice that even without that suggested CSS those icons are showing. See this screencast: https://screencast-o-matic.com/watch/cFheQvbrNJ. It is even better without that CSS in terms of icon size. It might be cache of previous issue.

hi Lely

Thanks so much for your reply

I must remember to turn caching off when working on a page

Yes, it seems fine now

Take care

On behalf of my colleague, you’re welcome. Cheers! :slight_smile:

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