Help... Not displaying elements/saves

Support
#1

Hello,
I’ve trying to save changes to my home page, but it looks totally different online after I save in cornerstone…
Please help.

So far only the Homepage is affected?

https://healthtweak.baremetal.com

#2

Hi There @overlagsen

Thanks for writing in! First of all, please check for a caching issue by clearing all cache. Please refer to the following resource (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

If you’re still having issues, then try removing any custom CSS/JavaScript added to your site and re-test your issue further.

Further, you need to disable your 3rd party plugins and see if you’re experiencing a plugin conflict. If the issue is resolved, then you can activate your plugins one by one to see which plugin causing the issue.

In case if you cannot isolate the issue, please provide us with some screenshots of your issue along with your WordPress credentials in a secure note to investigate this issue further.

Thanks!

#3

Thanks for the help… Unfortunately that didn’t fix the problem…
I’ll follow the secure note option

#4

Hi There @overlagsen

I have checked all of your Cornerstone elements on homepage and I found that, there were invalid HTML characters and also there were HTML tags which were not closed properly. I have fixed those issues and now your homepage is rendering properly on both preview and live site.

Thanks!

#5

Thanks so much!
:slight_smile:
Greatly appreciated

#6

Our pleasure! we’re happy to assist you with this today.

Cheers!

#7

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.