Help needed! Theme X recommended plugin Envira Gallery causing memory leak?

[Brodersen]

Hi Theme.co

URL: https://www.royalsmushicafe.dk

I’m trying to use the recommended Envira Gallery plugin to re-create my front page with pop-up effects when you click on the images, but when using this plugin with X Theme the website displays 508 error Resource Limit Is Reached and becomes inaccessible for a period of time:

In cPanel, I also see that the server has issues, going from almost no usage to max quickly:

I’ve tried to increase the memory of Wordpress and PHP on my server, but I still encounter this issue after a few clicks around Wordpress, usually when navigating the part of the website that is trying to display this gallery of images.

My system info is:

/////////////////////////////////
// Generated by Envira Support //
/////////////////////////////////

Multisite: No

SITE_URL: https://www.royalsmushicafe.dk
HOME_URL: https://www.royalsmushicafe.dk

WordPress Version: 4.9.7
Permalink Structure: /%postname%/
Active Theme: X 6.2.2

Registered Post Types: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, tco-data, spam

PHP Version: 7.0.30
MySQL Version: 5.6.39
Web Server Info: Apache

WordPress Memory Limit: 256MB
PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Upload Max Size: 32M
PHP Post Max Size: 32M
PHP Upload Max Filesize: 32M
PHP Time Limit: 90
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: No

WP_DEBUG: Disabled

WP Table Prefix: Length: 9 Status: Acceptable

Show On Front: page
Page On Front: Home (#6)
Page For Posts: (#0)

WP Remote Post: wp_remote_post() works

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/cpanel/php/sessions/ea-php70
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
MB ENCODING: Your server has MB ENCODING enabled.

CACHING:

WP_CACHE No

HOST:

Hostname: levi.avalonia.net
Host: Unknown

ACTIVE PLUGINS:

Akismet Anti-Spam: 4.0.8
All Meta Tags: 4.21
Cornerstone: 3.2.2
Envira Gallery: 1.8.3
Google Analytics: 3.0.0
Imagify: 1.8.0.1
Jetpack by WordPress.com: 6.3.2
MailChimp for WooCommerce: 2.1.9
SVG Support: 2.3.15
X – Custom 404: 1.1.1
X – Facebook Comments: 1.0.1

ENVIRA SETTINGS:

ENVIRA_DEBUG No
Add New Images Before Existing Images: Yes
Delete Image on Gallery Image Deletion: No
Delete Images on Gallery Deletion: No
Standalone: Yes
Gallery Slug: envira
Album Slug: envira_album

I’m not a web programmer and relying on Wordpress and Theme X, so any help to solve this would be much appreciated!

[mldarshana]

Hi Gabriel,

Thanks for writing in! Upon checking, I see that you have about 25 plugins which I don’t see it as much. 508 error means that your account is exceeding the resources allocated, for example RAM, CPU usage etc. In your case I would suggest you to get in touch with hosting provider as they can tell you why resources are getting depleted.

If you’re on a shared hosting plan, I would suggest you to upgrade your plan. However before doing that, could you please try increasing your memory limit by following our guide here (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935).

Let us know how it goes.
Thanks!

[Brodersen]

Thank you, that seemed to help! Also, I figured out it was the Envira Gallery plugin that was buggy and caused the big spikes in resource usage, even with only 25 compressed images and lazy loading.

I found another plugin to do the same job, and it works much better now!

I also increased the PHP memory afterwards, just because it was recommended in many articles I’ve encountered while trying to troubleshoot it

[thai]

Glad to hear eveything is good now.