Headlines and Images not visible (still)

Hey everyone,

I’m still having Troubles with a Homepage using X.

I already wrote in for some support and your support staff kindly gave me a nice reply. Unfortunately the initial thread is already closed (unfortunately it took me almost ages to get my provider to update the PHP Version). The initial thread is here: https://theme.co/apex/forum/t/headlines-and-images-not-visible/28847

"I just updated to the latest version of X (from 4.6?) and now, although it seems that all content is still there, no headlines or images are visible. When I edit the page with the page builder, i still can select every content which is supposed to be there, but it’s just not visible.

here you can see one example page: http://www.schnupperei.at/aromatherapie/ "

However, the problem is still occuring although PHP is now 7.0, so I’d appreciate a lot if you could help me out.
Thanks,
Markus

Hi @bouncingsoul,

Thanks for writing in.

The problems that I could see in your setup is that your X theme is not updated while your cornerstone is updated to the latest version. Both should be updated to the latest version.

Another problem that I could see is that there is a script conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!

Thanks.

1 Like

Thanks a lot! You perfectly helped to solved my problem! I appreciate it a lot!

Markus

You’re welcome!
We’re glad we were able to help you out.

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