Headers Issue in X after update to V2

Support
#1

Hi,

After updating to the new version of X my headers got screwed up. Secondary Graphics moved aside and now reflected as the main. Paddings and margins also changed. Clean up of the cash didn’t resolve the issue. I am in a process of restoring my backup now due to that is my live website. Will be able to provide credentials when I imitate the same case at the staging after restoration.

#2

Hello @sportceneter,

Thanks for asking and sorry for the problems you are facing after updating X.

As you might have restored the website, after transferring the website please share login details of staging server for us to take closer look.

Thanks.

#3

I finally made a staging copy for you to inspect the source of the issue. Now after disabling cashing, security and SEO plugins icons in the headers look OK but I get ‘A conflict on the front end of your site has prevented the preview from loading.’ almost at every header, footer and page when try to Edit them. So I can not really check how the recent update of PRO works on the site.

#4

Hello @sportceneter,

Upon logging I see that you are runing the latest RC version of Pro. Though there is no harm in running release candidate, but please note that RC can cause potential issues. It’s something that I wanted to share with you.

Next I opened few pages and can see conflict error. However, in browser console I see following error message:

Failed to load https://sport.center/public-skating/: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://staging1.sport.center' is therefore not allowed access. https://screencast.com/t/StIUfnyI

I checked the site URl settings and it seems that the configuration is using the live URL. I also noticed that you are running the website on Siteground server. Cornerstone is using the Site URL and WordPress Address URL settings in Settings > General. Siteground does not allow you to change this. Perhaps you can resolve this by manually editing the wp-config.php file of the staging area and add this:

define('WP_HOME','https://staging1.sport.center/');
define('WP_SITEURL','https://staging1.sport.center/');

If you are not comfortable with codes, then please get in touch with Siteground and see if they can change the URL settings.

Next, there could me one more possibility and may be because of that you are seeing the issues with Pro builder. Please note that Siteground mod_security rules could preventing the content builder from working correctly. I suggest you to kindly get in touch with Siteground and get them to exclude all Pro assets from the mod_security ruleset.

Let us know how it goes.

Thanks.