Header translation with WPML in Pro not working

Carboneras_Girgas · January 17, 2018, 10:36pm

Hi!!

I’m trying to translate the Header of my site (I have WPML installed) and when clicking “copy existing” or “start blank” the top loading bar stands still around 95% and I can’t proceed.
I tried everything you suggest here:

Any ideas?

Thanks!!!

christian · January 18, 2018, 8:29am

Hey Julià,

In that case, please give us access to your WordPress admin and FTP in a Secure Note so we could look into your site more closely. Please also clear all caches and deactivate optimizations and customizations. If you’re using a CDN, please temporarily disconnect your site from it. Please also note that we might deactivate third party plugins so we need your permission on that as well. This is to know if the issue with X and not caused by third party factors.

Thanks.

Carboneras_Girgas · January 22, 2018, 10:20am

Hi! Sorry for the delay! Sending a secure note

christian · January 22, 2018, 1:25pm

Hey Julià,

In WPML > Translation Management > Multilingual Content Setup > Post Types Translation, I’ve enabled cs_header and cs_footer.

Header and Footer translation now works (see Secure Note)

Hope that helps.

Carboneras_Girgas · January 22, 2018, 4:02pm

It works! Thanks!

christian · January 22, 2018, 4:18pm

You’re welcome.

system · February 1, 2018, 4:17pm

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