Gym theme - Headline issue when theme was updated

Support
#1

Hi there, I was working on a website for a hypnotherapy site and had been able to add background images and custom headling. Since updating the theme, the headlines have changed and can’t be increased in size unless using custom CSS. The content on the left of the page where you can update the headings, background images etc has changed.

Is it now only possible to increase the size of the headlines in Custom Css? How do you now add background images?

Many thanks
Angela


#2

Hello There,

Please follow up the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.

  2. Go to X > Settings and click on the Clear Style Cache button.

  3. If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode:
    https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1

  4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS and Javascript from the options or Child Theme and test the case.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

Hi there, I tried most of the options provided and it turns out it was a css issue.

Many thanks for your help

#4

It was useful to know the recommendations you made for future reference also.

#5

you are most welcome!

#6

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