GRAVITY FORMS AND ACCORDION troubleshouting

Hello there,

I am using PRO page builder and I have an issue betwenn the item ACCORDION and GRAVITY FORMS

ACCORDION START CLOSE
Inside I have my gravity forms
When I go the page 2 on my forms the Accordion closes and I have to open it again to see the page 2 on my forms.

Is there a way to modify this in order to keep the accordion open while change page on my form?

Best Regards

Hi @Guillaumeg06,

Thank you for reaching out to us. I tried to find that page you’re referencing but couldn’t find it. You can make use of Toggle Hash feature. If you’re using v2 accordion element then look for the “Toggle Hash” option on accordion items and any of the other elements that have a toggle. You can find it on the “Customize” tab of the inspector (see screenshot)

If you set it to “item1” and give the URL #item1 to your button element it will open that item and scroll to it when clicked on the button.

If this doesn’t help then please provide the exact page URL so we can take a closer look.

Hope this helps!

Thank you for your replay,

I don’t use classic element accordion but the new one but I don’t see your option…

Find attached a linK to understand my issue

Summary

https://www.yachting-insurance.com/test-title/

Hi There @Guillaumeg06

Upon checking your link, I see that you’re using an older version of Pro theme. You can see the latest version information from the following link (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195) and update your Pro theme and any outdated plugins accordingly by following this guide (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).

After updating, also head over to Pro -> Settings section and make sure to enable advanced mode under “user preferences”.

Finally before testing, make sure to clear all possible caches as well. You can refer to the following resource if required (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

Hope that helps.

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