I cleared my cache, cookies and web browser for Chrome — also deleted my cache on the back-end of Wordpress and deleted unnecessary plugins, but my website is still not showing correctly using the Revolution Slider for Chrome. This is crap. Please help!
Hey @cthames,
Sorry to hear your having an issue with Slider Revolution. Would you mind providing a little more details though?
Is Slider Revolution working in other browsers? If so, it could be that you have a browser extension that is conflicting. Please try checking if you have browser addons or extensions and deactivate all of them temporarily then test if the issue persists.
Also ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
Next, test for a plugin conflict. You can do this by deactivating all third party plugins (please do not be selective and try deactivating all plugins), and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If you’re using a child theme, please switch to the parent theme.
Also follow the other troubleshooting steps outlined by ThemePunch at https://www.themepunch.com/faq/troubleshooting-tips-for-5-0/
Thanks.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.