Giant logo on Gravity forms edit screens

Support
#1

When I edit gravity forms notifications, a giant themeco logo appears on top of the form. I tried a fix listed in another post on the subject, but it did not fix the issue.

This is what I added to my child theme functions file, which I got from another support forum post. But it does not work.

function admin_style() {
?>

img { max-width: 100%; height: auto; } <?php } add_action('admin_enqueue_scripts', 'admin_style'); This is super annoying and does not happen with other themes I use. X version 4.6.0, but this site is not ready for the jump to 5 yet. Sam
#2

Hi Sam,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password

All the best!

#3
Summary
Summary

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#4

Did you get the secure note? It’s really difficult to figure out if it is going anywhere.

#5

Hi,

Yes, I got the Secure Note.

I tried editing Grvity Forms Notification but didn’t see any logo

Try to clear your browser cache and check again.

Thanks

#6

I cleared the cache and it is still there. Using Firefox. What did you use?

#7

Hey there,

Please try the following possible solutions:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practice when updating your themes and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62

  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, Javascript and templates.

  6. Add this code in your functions.php

add_action('admin_head', 'my_custom_fonts');

function my_custom_fonts() {
  echo '<style>#cs-insert-shortcode-button .cs-custom-icon { width: 26px !important; }</style>';
}

Thanks.

#8

The code you provided cleared it up right away.

In the past, logging in to Themeco took you to a dashboard with product documentation, videos, etc. Where would I find that documentation now?

Also, is there any specific update path I should know about from 4.6.4 to 5.11? From cornerstone 1.3.0 to 2.0.6?

Thanks

#9

Hi There,

All the docs are still on https://theme.co/apex/forum/c/themeco/kb/

Regarding the upgrade, there is nothing you should be worried about, but it is always reccomended to backup your website before performing the update.

Hope it helps