Front End Doesn't Update

[LucasHorn]

I’ve searched around for this issue but don’t seem to be able to find an answer.

My front end editing seems to be non-responsive. I make a change, the logo blinks and then…nothing is changed. It doesn’t matter which page I’m on, after the logo finishes blinking, I’m taken back to the HOME page. I have to then click back to the page I’m trying to edit only to see that no changes have been made.

I’ve updated my PHP settings, cleared the cache, confirmed with my hosting that the theme is compatible and still get the same thing. I’m losing my mind and need to get my site up… Please help.

[rad]

Hi @LucasHorn,

Thanks for reaching out.

I checked your site and it’s behind the coming soon page. Would you mind providing your login credentials in a secure note?

And please provide a video recording about the blinking, is it a CSS effect?

Thanks!

[ruenel]

Hello There,

Thanks for providing the credentials. I have logged in and I was able to edit the home page with no issue.
This is how I see it:

By the way, ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

And also, please make sure that your PHP time out is at least 60s to avoid getting timed out when editing pages with several sections in it. To increase it, you might want to check this out: https://www.simplified.guide/php/increase-max-execution-time

We would loved to know if this has work for you. Thank you.

[LucasHorn]

Maybe I need to elaborate more about the problem…

The issue isn’t VIEWING the front end customizer, it is UTILIZING it. The screen shot you provided shows that the customizer does appear (which was not the issue). However, when I make a change, I’m unable to see the “Real-Time Edits”.

Rather than have the updates show as I make them, I need to save the changes, close out of the customizer and reload the entire page and then I’m taken back to the HOME page. This seems rather tedious and isn’t what I was led to believe was the benefit of this theme.

Please let me know if I am incorrect as I don’t have much time to keep trying to figure this out and may need to find a more appropriate theme.

Thanks again.

[christopher]

Hi Lucas,

I think there is a misunderstanding here as I read your reply exactly, and I can not replicate the problem you are experiencing. I do change the stuff in the Cornerstone (Which is the correct name of the Builder, Customizer is something else) and I see the changes right in the builder and I do not have to save and check it in the front end of the website. Here is a screencast of my changes:

Maybe you are using a Browser which is not supporting the builder. Please use the latest version of the Chrome or Firefox browser. Test the case by using another browser or machine.

I Also suggest that you read the articles in the Cornerstone/Content Builder section of our Knowledgebase to get familiar with how to work with the builders.

Thank you.

[LucasHorn]

Thank you for your reply.

[nabeel]

Hi again,

In addition to that these issues are generally caused by the aggressive cache or sometimes caused by an error, you can use chrome’s dev tools to find out the error and debug the issue.

https://developers.google.com/web/tools/chrome-devtools/css/

https://developers.google.com/web/tools/chrome-devtools/

https://www.youtube.com/watch?v=tP_kXBJWPhQ&t=200s

Cheers!