Formidablepro bootsrtap modal js error

Support
#1

Hi. Still trying to tack down a js error which references Formidablepro’s Modal pop-up which is not functioning. Have contacted Formidablepro and indicate it’s a theme conflict which appears to be the case as the error is only thrown when running xpro - an appeared after 2.x update. This error is not thrown using WP2017. Page reference https://mysalus.org/my-home Error below

Using standard trouble shoot ing (deactivating/eleiminating other plugin conflicts and changin themes) this error is thrown by Formidablepro per the error reference link https://mysalus.org/wp-content/plugins/formidable-modal/js/bootstrap.min.js?ver=4.9.4 when running xpro child theme. When running wp2017 theme, the error is not thrown. Screenshot of page with error is attached - Running xpro theme and only Formidablepro and formidablepro bootstrap modal plugins. Aso screenshot of same page with only the two plugins active, running under wp 2017 theme.

Also - No global js in customizer. No code snippets of additions in child functions.php. No custom modal css.

Thanks for your help with this.

#2

Hi there,

I think I already answered about this error you were mentioned. This seems to be a conflict between our theme and the plugin in question. We will surely report this to our development team but there is no guarantee for a fix as this is a conflict with a 3rd party plugin and outside of our support scope, We can not guarantee a fix due to the fact that we are not familiar with the ins and outs of the plugin.

I am sorry that the plugin developer refused to check for the cause of the issue, we will do our best on our side for sure.

Thank you for your understanding.

#3

Ugghh. The FormidablePro Plugin woreks on wp 217 theme so they and I assume it’s not their issue but is a theme issue. Can I safely go back to pre v3 version of Xpro? There are several FFP/Xpro v 2 js issues I’m seeing, and rely on both X and FF. All worked before v2, so I am thinking my only solution is to roll back?

Thoughts?

#4

Hello There,

You should be able to revert back with the Pro theme 1.2.7. Simply download it from your dashboard (https://theme.co/apex/dashboard) and manually upload it into your theme’s folder. You can check out how you can do manual updates from this page: https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62

Useful tip: Please delete the pro (latest version) first before uploading the Pro 1.2.7.

Hope this helps.

#5

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