Hey There
I am using the custom footer and header set up in xtheme pro
The images of the social media icons turn into little funky hand pictures on the pages that are translated
the site is https://miripiriacademy.org/
I did some digging and didnt find the exact issue, but see some issues previously with cornerstone (though I do not use that)
How shall I proceed to fix this?
My WMPL plugin is updated.
Hi Saraswati,
Thanks for writing in! Upon checking your site, I see that you’re not using the latest version of Pro. You can read more information about social icon issue here (https://theme.co/apex/forum/t/social-icons-are-boxes-instead-of-actual-icons/52312/2?u=mldarshana).
Please check the latest version numbers from here (https://theme.co/changelog/) and try updating to the latest version by following this guide (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).
Before testing your site, make sure to clear full cache by following this guide (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).
Let us know how it goes.
Thanks!
Hello
I will update but I don’t think this is the issue.
The icons are showing but they are showing as hands. Could you please visually look at one of the websites in another language. Did you see what I mean? They are not empty squares.
Hi again,
I just checked your site and a translated one and I see what you mean. I inspected your code and it seems like two different footers. To assist you better with this issue, please provide us with the URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thanks!
Ok Thank you
The footer disappeared. I am not sure if my client hid the footer. I am checking
Hi @Saraswati,
I checked and the login credentials aren’t working, about the missing footer, it’s probably related to this since your Wordpress is updated to 5.1
Thanks!
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.