Footer Keeps Getting Deleted - PRO

Support
#1

I have now recreated the footer 3 times just to go back and all the bars and containers are gone. Not sure what to do…

#2

Hello Micah,

Thanks for writing in!

Please try out following solutions and let us know outcome:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

Updated to Pro 5.22 and the issue went away.

#4

Hey @Micah,

Thanks for informing us that upgrading the theme has resolved your issue.

Best Regards.

#5

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