Footer keeps 'doubling'

Support
#1

Hi there,

I noticed that on all of my pages (https://thelanguagesherpa.com) when you scroll down the page you see that the purple footer is ‘doubled’ even though I haven’t set that up in cornerstone.

Do you know what is causing this problem?

Thank you!
LS

#2

Hello @riugn557,

Thanks for writing in! :slight_smile:

There’s a big chance that your Pro theme wasn’t properly installed that cause the issue. Please update your version of Pro and Cornerstone. The new releases are Pro 2.0.4 and Cornerstone 3.0.4.

https://theme.co/changelog/

See guide below on how to update your theme:

If problem persists, can you please provide your Wordpress Admin username/password in a secure note?

Thank you.

#3

Hi Jumar,

I have checked and I am indeed fully updated. I will provide you with login details now.

Thank you!
LS

#4

Hi again,

Thank you for the credentials. I checked your setup and found few issues:

  1. I see you’re using a cache plugin, please clear all caches including browser cache then deactivate your caching plugins and other optimization plugins. Always make sure to disable cache plugin while you’re developing your site so you see the right changes on the front end.

  2. I think your server is also caching the content, please make sure to clear the server cache as well.

  3. There is an error in the browser’s console due to a script in your Customizer which is breaking the jQuery, please remove the script.

  4. Just to eliminate this factor, test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Make sure your memory limit is well enough, contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know how this goes!.

#5

Hello,

I’m developing new site on Pro 2.0.4 and i’m seeing the same thing, i’ve already tried above and still happening.

https://dev.rijschoolsafetyfirst.nl

Kind regards,

Thomas

#6

Hi There,

I Can see the Cornerstone logo beside PRO on your WP Admin Dashboard and that shouldnt be there.

Your footer are being output two times, insde x-main and out.

Please provide your FTP credentials in a secure note so we can take a closer look.

Joao

#8

Hi Joao,

Sorry, found it, it was my fault, never mind.

Thanks

#9

Glad you’ve sorted it out.

Cheers!

#10

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