Font manager custom fonts not working

I’ve uploaded a couple of fonts. Some are working and I can see the preview in the font manager. But others are just not working. The preview doesn’t work and I can’t type into it.
What’s wrong?

Website is https://thewebsiteschool.co.uk

Thanks.

Hello Loren,

Thanks for writing in!

The font manager will accept .ttf, .woff or .woff2 files. Please make sure that you have the correct font file so that it will work. Please check out this font manager documentation:

Hope this helps.

Hi. No it doesn’t help.
For a start, wordpress won’t upload .woff or .woff2 files. I did try adding some code to the functions.php file which did help them upload but it didn’t fix the font issue.

I can upload ttf files - no problem, BUT, it doesn’t generate a preview AND it doesn’t work on the front end.

What can I try next?

Hello Loren,

Is Melanie the name of the font? I can see that you have uploaded it to two different locations. Please check the secure note.

Meanwhile, you might want the check this thread and do the given solution.

If nothing else is helping, would you mind providing us access to your site so that we can check your settings? Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

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