Float menu Pro plugin conflict with Theme X

[Kashevko]

Hi themeco,

Having an issue with the Float Menu Pro Plugin on mobiles version.

Please, check this page: https://www.ponylab.studio/test-page/ and click on the question mark floating pop-up button from mobile.
The tapping works great from pc, but from mobile something is wrong.

On other themes this plugin works nice.

Could you advice please what could be the issue?

Thanks,
Serge

[nabeel]

Hi Serge,

Thanks for writing around! Please add the following jQuery script in your Customizer via Appearance > Customize > Custom > Edit Global Javascript

jQuery(document).ready(function($){
	$('.fm-connected').on('touchend', function(e) {
		$('.floating-menu a').click();
	});
});

Cheers!

[Kashevko]

Awesome!

Worked like a charm.
Thanks!

[christopher]

Glad that we could be of a help

[Kashevko]

Hi!

Experiencing a strange issue: when clicking on any pop-up from the mobile - it opens at one time three pop-ups.
What could be the issue with this?
Thank you so much!

We Design Visuals | Ponylab

[rad]

Hi there,

The javascript triggers all the link of your floating menu. Please remove that js first and let’s check it again

For the meantime, please try this javascript

jQuery(document).ready(function($){
setTimeout ( function() {
		$('.floating-menu a').off('touchstart touchend');
}, 1000 );
});

Thanks!

[Kashevko]

@Rad

jQuery(document).ready(function($){
setTimeout ( function() {
$(’.floating-menu a’).off(‘touchstart touchend’);
}, 1000 );
});

Thanks Rad, your magic helped!
And looks like the last question for this:

Please, try to open a header menu from mobile.
I’ve putted the ‘‘contact’’ and ‘‘get a quote’’ pop-ups there too.

It works perfect from the PC, but tapping on the ‘‘contact us’’ header menu from phone doesn’t work (while ‘‘get a quote’’ works)

How to solve this?

Huge thanks.

[ruenel]

Hello There,

Please check your “Contact Us” menu item link because it is not going anywhere.

Please use https://example.com/#wow-modal-id-2 as the link url.

You need to change example with your own domain name.

[Kashevko]

@RueNel

https://example.com/#wow-modal-id-2

Hi!
This is not the best solution since if to make so it will refresh the page.

For an example, I have the same link for the ‘‘Get a Quote’’ menu: https://#wow-modal-id-1 and it works perfectly from the mobile and pc, while the link https://#wow-modal-id-2 for ‘‘Contact us’’ header menu works only from the PC, but not from the mobile.

What could be the issue?
Thanks!

[Joao]

Hi There,

I can replicate the issue on my end.

Please provide your login credentials so we can take a closer look.

Thank you!

[Kashevko]

Hi Joao.

Thanks!

[nabeel]

Hi again,

I checked your plugin settings and It’s using ID’s for the items which I believe can be used once and that means you can only use one button to trigger the popup if you use it in menu it won’t work as that will behave like one page navigation link as it is currently doing. I’ve changed the ID for the contact us and it started to work via menu link.

Hope this helps!

[Kashevko]

Hi Nabeel,

Hmm, not sure that’s the case since this works from pc well, the issue is only on the mobile phones.

• get a quote links have the same mechanics and works good,

But thank you for hint, solved with creating one more pop-up.

Cheers!

[christopher]

Glad that it is fixed for you.

Kindly open up new threads for additional questions as it will help us to focus on each issue and give you a better support which you deserve. Having a long threads makes the maintaining job harder and also it will be harder for the other customers to find the correct information if they have similar issues. You are always welcomed to reply to this thread to follow up the same question.

Thank you.