Featured image dissapeared

Support
#1

Hi - Since updating X today my featured images have dissapeared on my event pages. Is this just happening with me? Any idea why or how to rectify? see https://irishlitsoc.org/event/troubling-the-classics/

#2

Hello @gavclarke,

Thanks for writing in. :slight_smile:

I checked the website and I don’t see the codes related with Featured Image on the link you have shared. Please try out following solutions:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

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