Favicon not showing

hello,

Please show me how to fix it, my site’s favicon not showing up. It keeps showing admin account’s avatar

my site: mindfit.online

thanks,

Hey @greenleafdiy,

That for writing in. Did you set your favicon in Appearance > Theme Options > Site Icons? Do you have a plugin that can override a favicon? Also check the root folder where you’ve installed WordPress if there is a favicon.ico file. It needs to be removed.

Thanks.

Hey @greenleafdiy,

In this case, please give us FTP access in a Secure Note so we could check if there’s a favicon uploaded in the root folder.

Thanks.

plz look at these 2 screenshot which I’ve taken on Bluehost cPanel:

if given secure note was not right, can you favor me how to navigate FTP access? very appreciative,

Hey @greenleafdiy,

I’ve removed the screenshots in your previous reply for privacy reasons.

I didn’t see a favicon in your root folder but I suspect the issue here is caching. I see you’re using W3 Total Cache. Please purge all caches and deactivate it then check if the issue persists. If it does, please give us WP Admin access and we’ll try to remove it as well us test deactivating all third party plugins.

Thanks.

login info provided, plz help me out to fix it.

Hi There,

Thanks for the info!

I have set the fav icon and now its coming fine.


The fav icon field was empty before.

Thanks

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