Fatal error on my website

Im getting a cornerstone error when accessing my site. Please check it out my website is www.tdholidays.co.in

The website is showing with a huge line of errors on top

Hi there,

It seems that you have updated Cornerstone to the latest version but not X which is causing a compatibility issue.

Kindly make sure that if you update both to avoid issues.

Hope this helps.

Can you please direct me in the process of updating X and the necessary steps.

Hi @travelduniya,

I checked and this looks like related to multiple issues.

First, please go to Admin > Plugins and deactivate cornerstone and delete it. Then go to Admin > X > Validation and wait until it install the correct version of cornerstone. Then make sure your theme is validated too so you can update your theme in Admin > Dashboard > Updates, please update the theme.

Now go back to Admin > Plugins and update the cornerstone again.

You could do the manual update too, please check this https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62

Then the second issue is due to permission, I recommend contacting your host provider and allow the access to C:\Windows\Temp\. Then, please check this too https://www.experts-exchange.com/questions/21228707/opendir-problems-with-Windows.html. It’s not directly related but with similar issue which only your hosting could fix.

Thanks!

Im not even able to enter my admin dasboard itself. So im not able to make the changes above. Please look into this?

Hi @travelduniya

You can follow the “Manual X Update Via FTP” mentioned in this guide:

Also, please follow suggestions mentioned by @Rad in the previous reply.

Thanks.

Hey thanks, a lot @Rad and @Alaa. It’s working perfectly

Hi @travelduniya,

Happy to hear that.

Feel free to ask us again.

Thanks.

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