Fatal Error after update: Can not access Wordpress admin area via log in or FTP

[jennymoring]

Hi there, I did the last update for Theme X and now I can not log in to the admin part of my site. I keep getting messages like this:

The line number varies but regardless I can not get into my site to do anything.
I’ve tried clearing my cache and it doesn’t seem to help.
I’ve tried using FTP via Transmit 5 and it tells me: “Connection timed out or server hung up. The server you are connecting to may be configured to limit the number of connections you are allowed to make”

Please help me

[thai]

Hi There,

Could you please try adding the following code into your wp-config.php file in the root of your WordPress installation.

define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '256M' );

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass/FTP Account of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks!