Facebook Comments Extension

Support
#1

Site Link:
http://www.iklitu.com
and yes facebook comments are enabled, app id and secret are in the extension settings, everything is done how it’s supposed to be done, also comments are enabled on the homepage where I want the comments to show

#2

Hi Thomas,

Please follow the steps below:

  1. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  2. Remove custom CSS and Javascript from the options and/or Child Theme and test the case.
  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  4. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

#3

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