Existing blog posts are not accessible to change anymore

Support
#1

Hi there,

for some time now, I have not been able to access my blogposts anymore. Sometimes the content is not shown at all except the comments, other times it says the following: The preview could not load due to the iframe response being incomplete. This is most often related to a plugin conflict, or customizations introducing a PHP error.

Origin URL: https://www.kraeuterpracht.de

Preview URL: https://www.kraeuterpracht.de/was-gegen-falten-hilft/

I deactivated all plugins expect cornerstone to see if there might be a problem, bur it is not.

What can I do about the problem?

Greetings, Miriam

#2

Hi there,

Would you please kindly follow the steps mentioned in this article:

If you still experience the problem, kindly get back to us with the URL/User/Pass of your website using the Secure Note functionality of the topic to follow up the case. Also give us the sample blog post name which you see the issue in.

Thank you.

#3

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.

#4

Hi Miriam,

Sure. Please provide the admin and FTP details of your site in a Secure Note so that we can check it.

Thank you.