Essential Grid - YouTube Ajax Error

I get Ajax Error: Could not fetch Youtube Playlist when selecting the playlist option, In Essential Grid - API, Credentials and YouTube Channel ID’s are correct - any thoughts on why? Can’t get any option to pull YouTube Channel.

API login matches YouTube account.

Test Page - https://www.palmspringslife.com/youtube-test/

Thanks- Todd

Hello Todd,

Thanks for asking. :slight_smile:

Please take a look at following tutorial and follow the steps mentioned.

https://www.themepunch.com/essgrid-doc/special-content-streams/

Thanks.

Thanks- but I’ve already done that. API, Credentials and YouTube Channel ID’s are correct.

Hello @toddfmay,

Thanks for updating the thread. :slight_smile:

  1. In that case can you pease try to completely deactivate and delete Essential Grid from Plugins > Installed plugins. After that under /wp-content/plugins/ folder make sure Essential Grid folder is deleted. Next, please install Essential Grid from Pro > Validation > Extensions > Essential Grid and doing so see if it resolves the problem.
  2. Another problem that I see is that you are using quite an old version of Pro Theme 1.2.7 which can have compatibility issues as you are running latest version of Essential Grid https://cl.ly/211I0s3Z2j2l. I suggest you to please update Pro Theme to the latest version 2.0.4 and then see how it goes. I am sharing few resources that you can take a look to update:

https://theme.co/changelog/#theme-pro-2-0-0

Thanks.

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