Essential Grid Stuck in Created

I am having an issue with Essential Grid.
When I go to the page where all of my Grids are, and I click SETTINGS, it simply sends me to a white page that says CREATED in the top left corner.

I have deactivated all my plugins, and tried to access the settings, and it does the same thing.

I even deleted the plugin, and reinstalled it, and uploaded my json file, and its still giving me the same page that says CREATED.

I am at a loss and need some help, as I can’t edit any of my Essential Grids.

JJ Higgins

Hello JJ Higgins,

Thanks for writing in! Can you please confirm that you have updated to the latest versions?
Our latest versions are:

  • Pro theme 2.4.6
    - X theme 6.4.6
    - Cornerstone 3.4.6
    - Essential Grid 2.3.1

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

If nothing is helping, would you mind providing us the url of your site with login credentials so we can take a closer look?
To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Please let us know how it goes.

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