Essential Grid Instagram feed error : Failed to connect

Support
#1

Hello,

My essential grid plugin is not operating correctly. It pulls in my Instagram feed. I am getting the error:

Failed to connect to 2a03:2880:f134:186:face:b00c:0:61e8: Network is unreachable

I looked in the forum and did not see anything that fit my issue.

My site is https://www.theguitarknobs.com/

thank you

I have looked in the for

#2

It is working now. dont know how or why but it is working. Thank you

#3

Hello There,

Thanks for informing us that it is working now already.
There could be a downtime somewhere which may have caused the issue.

Best Regards.

#4

Hi, I am still having the issue more often than not. I am trying to show potential sponsors the site, any idea what else might be causing this?

Thanks so much
Todd

#5

Hi Todd,

Can you also please try updating X theme as you’re using an older version currently. You can see the latest version numbers from here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195) and update accordingly (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62) and see if that helps.

Let us know how it goes.
Thanks!

#6

Thanks, was not aware that my X was out of date. My home message board said it was. Good to know. I have follwed the steps you suggested. Nothing has changed at this point but i will give it a bit of time. I have also cleared my caches.

Thank you.

#7

You’re welcome. Also, ensure that the bundled plugins are up to date according to the version compatibility list given by @mldarshana previously.

Thanks.

#8

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