Essential grid creates errors

Support
#1

Hi guys. (cont. from email thread)

Thanks for helping out with getting the grids imported back into Essential Grid. Unfortunately, the errors are still there and I don’t have a clue why they appear other than the come and go as I activate / deactivate the essential grid plugin. What to do?

Thanks

#2

Hey,

Thank you for writing in!

To fix it, will be necessary a more investigation in your dashboard, if you could post some logins details in a secure note and we`d be happy to take a look.

P.S: You can search by “secure note” on this article if you don`t know about this: https://theme.co/apex/forum/t/themeco-support-overview/288

#3

Hi guys. FYI, I just added the secure note.

#4

Hi there,

I checked your website and found out that this call of the Javascript throws the error:

But I couldn’t find the place which it generates. it definitely is related to Essential Grids. We will be in contact with the Essential Grids developers if this will happen in other cases.

Thank you.

#5

Hi guys.

Glad that we can omit everything but Essential Grid in the search for a cure. Seems that the code relates to content loading into the Essential Grid Ajax Container. Could I get rid of the errors by limiting the way I configure the Essential Grid?

Thanks.

#6

Yes, you can try reconfiguring your grid. You can also try the troubleshooting tips discussed at https://www.themepunch.com/faq/essential-grid-2-1-troubleshooting-tips/

Thanks.

#7

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#8