Hi there,
I’m trying to assign a license to my website but it doesn’t seem to work. I get the following message when I enter the license:
After this my website acts as if there is no license assigned.
But when I look at the overview of all my licenses, I see the following:
Do you have any idea how I can solve this problem?
Hi there,
Please kindly follow this troubleshooting guide regarding the connection problem to our servers to check the license and activation:
You may need to contact your hosting service provider as mentioned in the article above to follow up the case.
Thank you.
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