Error the Grid in combination with Yoast-Plugin

[seaio]

Hi there
We are using the x-Theme since a few years. Now we had to make an update (on wordpress, plugins ans also on the theme)
After the update the WP Bakery Page Builder didn’t load anymore. In the Console-Log we saw a lot of errors. After deactivating all plugins and reactivating one after the other, we found out, that the plugin “the Grid” and the Plugin “Yoast” causes the errors. So when we activate only on of those two plugins, we can edit the page.
Do you know this problem and do you have a fix or workaround for this?
Kind Regards
Ivo Huber

[jade]

Hi Alex,

It depends on the error that gets generate when the two plugins are enabled.

You can login through FTP then edit the wp-config.php file and find the line: define( 'WP_DEBUG', false );. Set it to true then save the file. Log back in the admin area and you should be able to see some more error information when you redo the steps you are having issues with.

Once you enabled the wp-debug option, enable the two plugins and you should see the error message which will give you a better understanding of the issue.

If you are getting an error message that suggests: Fatal error: Allowed memory size of xxxxx bytes exhausted, it means that you need to have the PHP memory limit of your site increased.

To do this, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

Here is a details article about the PHP Memory Limit that is in our Knowledge Base:

Troubleshooting - Increasing PHP Memory Limit

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

If you are still having an issue, please provide us with the admin details of your site in a Secure Note so that we can check this further.

[seaio]

Hi Jade
Thanks for your reply and help. We made a fresh installation and saw, that not the Grid with Yoast was the problem, but another plugin in combination with the yoast. We received a new update on this plugin and now it works fine again.
Sorry for the inconveniences.

[lely]

Glad that this is now sorted out. Thank you for updating us.