Envira lightbox full size fail

I’ve had this issue since early May, hoping I’d get an update but the previous topic concerning the issue is now locked without a solution. So, a new one.

Spontaneously my lightboxed images appear small, instead of proportionally filling the screen space as they did before in the supersize mode. It only appears this way on desktop (Chrome, FF, and IE tested), whereas on mobile it fills the space as it should.

I have cleared all caches, messed with different Envira settings, regenerated thumbnails, updated Envira and X, and deactivated unrelated plugins… nothing seems to change. Again, this happened out of the blue, I had not changed anything Envira-related since setting it up.

Here’s a screenshot, with an approximate mock-up of the space the image used to fill: https://imgur.com/BkFhV5F

And another screenshot, of the browser reduced to a smaller size vs. full screen browser, then the image enlarges to fit the screen as it should: https://imgur.com/ndlLMNr

Gallery link: http://www.juliebeloussow.com/artwork/

It also seems to lag on transitioning from one image to the next, with the previous image sitting behind the new image for a moment before disappearing. If that’s related I don’t know, it didn’t do that before either though. Figured it might be worth mentioning.

Any help is appreciated! The gallery is integral to my website, and small “full-size” views are pointless. :frowning:

Hi @SacredSlang

I’ve checked your website and this is how I can see the lightbox image:


I wonder if you have enabled "Lightbox supersize" option as in this screenshot?



If this didn’t help, then please provide us with WordPress Dashboard login details in a “Secure Note” so we can investigate this issue.

Thanks.

Late reply my bad, but it appears to be working for me now too! I did already have the supersize enabled, nothing changed there. I’m not sure what triggered this or what finally fixed it but I’m glad it’s back to normal. I had tried a bunch of things to correct it, I’m thinking it might have been another plugin interfering - it seems good now. Phew!

Thank you though!

Hi again,

Glad all is working now, In addition to that you can check out the following articles too just for the future references https://enviragallery.com/docs/envira-gallery-lightbox-options/ or https://enviragallery.com/docs/supersize-addon/

Cheers!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.