Envira Gallery - All images are gone after migration

Support
#1

Hi!

We went live with a new website and the images which we had in the Envira Gallery are all gone,

What is the problem please?

Thanks in advance,
Regards,

#2

Hi there @scope,

Did you migrate the site to a live domain from a development domain? It’s most likely the serialized meta was lost in the switch.

Do you still see the images in your media library? If you do the quickest way would be to just re-add them to the galleries unfortunately.

Thanks!

#3

Hi Jack!

We first did a temporary domain as our client already had a website before.

Yes we are still seeing the images from the library,

Thanks so much for your reply,

BR,

#4

Hi,

Please try re adding the images to your gallery.

Thanks

#5

Hi Paul,

It seems that when I try to re add the images in the actuall galleries its not working, but when I do a new gallery it works,

Thanks !

#6

Hi,

For future reference kindly follow our guide when doing migration to prevent issues like this.

https://theme.co/apex/forum/t/cornerstone-migration/126

Thanks

#8

Hi! :slight_smile:

Thanks again for your help!

We just checked and the galleries which were created in Envira are still there even the shortcodes but are not visible in the Envira drop-down in Cornerstone. Everything is migrated correctly so there are no issues with images.

So what tables in the database need to be changed to remap the envira gallery please?

Please see the screenshot bellow:

Thanks!

#9

Hi there,

Could be just transients, would you mind providing your admin login credentials in a secure note?

Thanks!