Editing with Pro still slow/crashing

[xcesiv]

Hello,

I followed the steps inside the changelog for the recent updates to Pro. However, it is still slow and clunky and crashing frequently. I also tried navigating the forums for a bit to resolve issue to no avail. Is there any assistance you may be able to provide? Thanks.

Brandon

[christian]

Hey Brandon,

Can you give us a list of what you’ve tried? For now, please try these basic troubleshooting steps.

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

5. Remove custom CSS, Javascript and templates.

6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If nothing helps, it could be a server configuration problem. If that is the issue, please try setting up a test site in other web hosts. Here’s a guide.

Thanks.