Edit with cornerstone option is gone

Hi there, I have been facing problems with cornerstone. After i updated it to latest version it stopped working. The edit with cornerstone option disappeard from the editing page.
i tried Remove cornerstone
Reinstall cornerstone
retry
retry
increased memory limits
Removed browser cache
disabled all plugins.
thnks

Hi There @omkar13

Thanks for writing in! We have introduced a role based permission system with the latest release of X/Pro themes. Please head over to X -> Settings -> Permissions section and then under your user role (Eg: Administrator), you can grant permission to access different areas.

Then you should see Cornerstone button to edit your pages and posts.

Hope that helps.

1 Like

Hi @mldarshana ,
Thanks for the reply.
It worked like a charm.
But there’s new issue now, the cornerstone is not loading. it just keep spinning and i am unable to edit anything. would be great if you can help me on this

Regards

Hello @omkar13,

Please follow up the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Go to X > Settings and click on the Clear Style Cache button.
  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  5. Remove custom CSS and Javascript from the options or Child Theme and test the case.
  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  7. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

Hi @Prasant,
Thank you for your reply.
I have tried all the things i had some success but it still stuck on loading cornerstone screen. please refer the attached screenshot
it keeps loading forever.
please help. I am adding secure note to the reply with username and password please check.

Hi @omkar13

Please disable Cloudflare Rocket Loader service, Autoptimize plugin and the caching plugin, then recheck this issue and keep us updated.

Thanks.

Thanks @Alaa,
surprisingly its working now.
Thank you for your help

@omkar13

Glad we were able to help :slight_smile:

If you want to utilize rocket loader on your site, please follow this article (https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/) and implement a page rule.

Thanks!

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