Edit with cornerstone not working properly in updated Pro theme on Wordpress 5.1

[roivitopeleg]

Hi,

We are trying to edit a simple page and add images to the page using cornerstone editor. But somehow we are not able to add the images and console throws below-mentioned errors.

Uncaught TypeError: b(…).not(…).filter(…).mediaelementplayer is not a function
Uncaught TypeError: Cannot read property ‘post’ of undefined
Uncaught TypeError: Cannot read property ‘view’ of undefined

Can you please help us with this issue?

Thanks

[mldarshana]

Hi There @roivitopeleg

Thanks for writing in! There’s an update released for Pro theme to be compatible with WordPress 5.1 which you can read it from here (https://theme.co/changelog/).

Please follow our guide here (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62) and update accordingly. Also make sure to clear full cache before testing for changes (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

In case if the issue remains, could you also please try following our general troubleshooting guidelines below and see if you can isolate the issue.

1. Make sure that you’re running at least PHP v5.6.x or later to avoid any WordPress related incompatibility issues. If you’re not sure what your server configurations and settings are, install a plugin like WP-Serverinfo (https://wordpress.org/plugins/wp-serverinfo/) and check your server info by head over to Dashboard -> WP Serverinfo area.
2. Try increasing your PHP Memory limit by following our guide here (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935).
3. Test for a plugin conflict by disabling your 3rd party plugins except Cornerstone plugin. If the issue is resolved, then you can activate your plugins one by one to see which plugin causing the issue.

If you’re still having issues, provide us with your WordPress login credentials in a secure note to check your issue further.

Let us know how it goes.
Thanks!