Hi guys,
Just noticed that the “Edit in Cornerstone” option https://prnt.sc/mae9mx is missing when I go to a single page. Instead I get the cornerstone code: https://prnt.sc/mae9t7 The option is still available under the Pages menu: https://prnt.sc/mae9qo
Any idea what is causing this?
p.s. all cache has been cleared.
Hi There,
The Edit with Cornerstone button should appear at the top when you edit your pages:
Please try the troubleshoot steps below:
Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1
Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom Javascript from the options or Child Theme and test the case.
Switch to the parent theme to check if the issue persists.
Turn off all the cache plugins.
Let us know how it goes!
Disabling the plugins didn’t change anything. Could be something related to this error: https://prnt.sc/mb16be
Hi There @kcreative
Could you please try installing the WordPress classic editor plugin (https://wordpress.org/plugins/classic-editor/) and see editing your page again.
If you’re using a caching plugin, make sure to purge full cache before testing (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).
Let us know how it goes.
Thanks!
You’re most welcome!
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