Does Visual Composer work with Pro?

Hi There -

I am converting an older site that uses visual composer for page content to the pro theme. I want to implement the pro header and footer and keep the visual composer page content.

How can I make this happen or is it only possible in the X theme?

Thank you -
Diane

Hi There,

Like X, Pro also work fine with Visual Composer.
You can use pro theme with visual composer and the page would work fine .

Thanks

Thank you. Maybe I am missing something. This is what I currently get… are there additional resources to help me troubleshoot?

Hi again,

It seems like the visual composer plugin is deactivated? Make sure it is enabled. If it’s already enabled then please check for the following first:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

  6. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know how this goes!

Hi there -

Thank you for your response. I have followed the steps and am still having issues. If I provide a login would you be able to take a look?

Hello @sureflystudio,

Thanks for asking. :slight_smile:

I checked the website and can see VC shortcodes. Further checking the website it seems that you are using a version of Visual Composer that’s not supported as of now. As of today we support VC 5.5.2. Please downgrade to version 5.5.2 by deleting the current version of VC from Plugins > Installed Plugins and install from Pro > Validation > Extensions and see if that helps. If it doesn’t, please share website login details in secure note for us to take a closer look.

To see the plugins version, please take a look at following article.

Thanks.

Thank you. I have done those steps… still not working. Please see the secure note above with website login codes. Thank you for helping troubleshoot!

Hello There,

Thanks for providing the information. I have logged in and check your site. It turns out that the Visual Composer plugin is not yet activated. I have activated it and went to WPBakery Page Builder Settings > X Integration and disabled this option so that you can use the vanilla version of the plugin.

Please also make sure that all the necessary addons is enabled and active because at the moment, the consultingx_icon_box is showing as a shortcode.

I went ahead and edited your homepage. I changed the page template so that the VC layout fill out the fullwidth of the screen. To know more about the page templates in the theme, please check this out: https://theme.co/apex/forum/t/features-page-templates/50/1

Hope this helps.

Thank you so much. Working with it now. :raised_hands:

On behalf of my colleague, you’re welcome. Cheers! :slight_smile:

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